Shipping policy

Shipping Policy

 

Last updated: May 2025

 

Order Processing

 

Orders are processed within 1–3 business days of payment confirmation. You will receive a confirmation email with your tracking number once your order has been dispatched.

 

Shipping Times

 

Estimated delivery times vary depending on your location and the shipping method selected at checkout. These are estimates only and are not guaranteed. Delays may occur due to carrier issues, customs clearance, or events outside our control.

 

International Shipping

 

We ship internationally. For orders shipped outside our home country, customs duties, taxes, and import fees may apply. These charges are the sole responsibility of the recipient. We are not responsible for any delays caused by customs authorities.

 

No Cancellations Once Shipped

 

Once an order has been dispatched, it cannot be cancelled or redirected. Please ensure your shipping address is correct before completing your purchase. We are not responsible for parcels undelivered due to an incorrect address provided by the customer.

 

Lost or Stolen Packages

 

We are not responsible for packages lost or stolen after the carrier marks the delivery as complete. If your tracking shows delivered but you have not received your parcel, please contact the carrier directly. You may also reach us at contact@fliesout.com for assistance.

 

Contact

 

For any shipping-related enquiries, please email us at contact@fliesout.com.